On-Demand Events

CRM for Business Managers

SuperUser Account — Tue, 22 Mar 2011 04:36:45 GMT

With Dynamics CRM 2011, Microsoft has delivered a business management platform that reaches fary beyond traditional CRM capabilities. This session provides an overview of the core functions in Dynamics CRM for managers as well as the extensions that deliver greater control, collaboration and visibility into the hands of the management team.

CRM - For Administrators

SuperUser Account — Wed, 09 Mar 2011 08:29:43 GMT

CRM Administrators will find an almost overwhelming number of improvements to their experience in Dynamics CRM 2011. This on-demand video focuses specifically on how Dynamics CRM 2011 will put greater capabilities into the hands of administrators, and what it means to your business. Presented by one of the authors of the Microsoft Dynamics Administration Bible.

CRM 2011 - The Upgrades

SuperUser Account — Wed, 09 Mar 2011 08:21:30 GMT

Microsoft has included dozens of upgrades in Dynamics CRM 2011 that accelerate user efficiency, improve management reporting and extend administrator capabilities. This on-demand video is focused on businesses that are considering an upgrade from CRM 4.0 to CRM 2011 and want to understand the potential.